Supported Cloud Providers
Vikat supports INVPC deployments across all major cloud providers:Google Cloud Platform
Amazon Web Services
Microsoft Azure
Kubernetes
Architecture Benefits
Security & Compliance
- Network Isolation: Complete isolation within your VPC with no external network dependencies
- Data Sovereignty: All data processing occurs within your controlled environment
- Evidence for your audit: every request carries an attested policy decision and a tamper-evident audit chain, which is what an auditor asks you to produce. Vikat itself holds no SOC 2, ISO 27001 or HIPAA attestation — the deployment is yours, and so is the certification.
- Zero Trust Architecture: Implements principle of least privilege with granular access controls
Performance & Reliability
- Low Latency: Direct communication between services within your network
- High Availability: Multi-zone deployment with automatic failover capabilities
- You own availability: the gateway runs in your infrastructure, on your monitoring, behind your load balancer. There is no uptime SLA from Vikat, because Vikat does not operate the deployment.
Control & Customization
- Custom Networking: Configure subnets, routing, and security groups to your specifications
- Resource Management: Full control over compute, storage, and network resources
- Scaling Policies: Define auto-scaling rules based on your usage patterns
Availability
There is no Service Level Agreement. This page previously specified 99.95% monthly uptime, a downtime formula, a partial-downtime rule and a list of monitored components. None of that was deliverable: the gateway runs inside your network, on infrastructure Vikat has no access to and does not monitor. An SLA is a commitment about a system you operate and we cannot observe. What the in-VPC model does give you is that availability is entirely within your control — your redundancy, your failover, your alerting, with no dependency on a vendor’s status page.Support & Maintenance
Technical Support
- Support: by email (support@vikat.ai) or a shared Slack channel, during business hours. There is no 24/7 rota — say so rather than discovering it during an incident.
- Multiple Channels: Platform, email (support@vikat.ai), or Slack Connect
- Audit Trail: Detailed logs for any data access during troubleshooting
Maintenance Windows
- Scheduled Maintenance: 14-day advance notice for major updates
- Security Patches: Immediate or 14-day delayed application (your choice)
- Continuous Updates: Regular feature improvements with 7-day advance notice
Getting Started
Prerequisites
- VPC with appropriate CIDR ranges
- Kubernetes cluster (GKE, EKS, or AKS)
- Container registry access
- DNS configuration for internal routing
Deployment Process
- Infrastructure Setup: Configure VPC, subnets, and security groups
- Cluster Preparation: Set up Kubernetes cluster with required permissions
- Vikat Installation: Deploy using provided Helm charts or manifests
- Configuration: Apply your specific settings and integrations
- Validation: Run connectivity and performance tests
- Go Live: Begin routing production traffic
Cost Optimization
Resource Sizing
- Development: 2 vCPU, 4GB RAM minimum
- Production: 4+ vCPU, 8GB+ RAM recommended
- High Availability: Multi-zone deployment with load balancing
Scaling Strategies
- Horizontal Pod Autoscaling: Based on CPU/memory utilization
- Vertical Pod Autoscaling: Automatic resource adjustment
- Cluster Autoscaling: Node pool expansion/contraction

